Frequently Asked Questions
Answers to the most common questions from clients, families, and referral partners about our non-medical home care services.
Yes. We offer flexible scheduling that includes overnight stays and extended daily care. Whether you need a few hours in the morning or round-the-clock support, we will build a schedule that fits your loved one's needs. Contact us to discuss availability and pricing for extended care.
We typically require a minimum of 2–3 hours per visit to ensure quality care and meaningful time with your loved one. However, we are flexible and will work with you to create a schedule that makes sense for your situation. There is no minimum weekly hour requirement to get started.
Yes. Our caregivers are experienced in providing compassionate support for clients with Alzheimer's and dementia. We focus on consistency, routine, and patience — key elements in dementia care. We carefully match your loved one with a caregiver who has experience working with memory care clients.
Absolutely. Every caregiver undergoes a thorough background check, reference verification, and skills assessment before being placed with any client. You will only ever have a trusted, vetted professional in your home.
We strongly believe in consistency and do our best to assign the same caregiver to each client. In cases of illness or scheduling conflicts, we will always notify you in advance and ensure a qualified replacement is available.
Yes, absolutely. We respect every client's comfort and preferences. Simply let us know during your free consultation and we will do our best to accommodate your request.
Our rates are competitive and vary based on the type of care, number of hours, and frequency of visits. We offer transparent pricing with no hidden fees. Contact us directly for a personalized quote — we are committed to working within your budget.
We are currently a private pay provider and are actively working toward Medicaid and long-term care insurance acceptance. Some long-term care insurance policies cover non-medical home care — we recommend checking with your provider. Contact us and we will help guide you through your options.
No long-term contracts are required. Services can be started, paused, or stopped at any time. We earn your continued trust every single visit — not through contracts.
In many cases, we can begin care within 24–48 hours of your initial consultation. We understand that care needs can arise quickly and we prioritize responsive scheduling.
A Unity Choice Home Care coordinator will visit your home, meet your loved one, and have an open conversation about their care needs, routine, and preferences. Together we build a personalized care plan. There is no obligation to commit — it is simply a caring conversation to ensure we are the right fit for your family.
Yes. Unity Choice Home Care is fully licensed and insured in the state of Texas. We carry liability insurance and are committed to full compliance with all applicable Texas state regulations.
We maintain open, ongoing communication with families throughout the care relationship. You are always welcome to check in, ask questions, or adjust the care plan. We conduct regular care reviews and encourage feedback from both clients and families.
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